Terms of Service
Welcome to Arka MU Online. By using our website, client, account tools, and related services, you agree to these Terms of Service. Please read them before registering or making a payment.
1. Using the Website & Game
Use the website and game lawfully and follow the server rules. Bots, hacks, exploit abuse, and similar misuse are not allowed. We may change, pause, or remove parts of the service when needed.
2. Accounts
You are responsible for your account credentials and any activity on your account. Do not share your login details. We may suspend or close accounts that break the rules or create security risks.
3. Player Conduct
- Do not cheat, hack, automate, or abuse bugs.
- Do not harass, threaten, or target other players with hateful or abusive behavior.
- Do not spam, scam, advertise unrelated services, or spread malicious content.
- Treat staff, community members, and other players with basic respect.
4. Payments & Donations
Support payments are voluntary. Virtual goods and currencies have no real-world cash value and may be changed, replaced, or removed as the service evolves. Fraudulent payments or chargebacks can lead to account action.
5. Refund Policy
Payments are generally non-refundable unless the law requires otherwise or a qualifying billing problem is confirmed. Contact us quickly if you believe a payment was made in error.
6. User Content
You are responsible for any content you post or upload. We may remove content that breaks the rules, violates rights, or creates legal or safety problems. By submitting content, you allow us to display and use it for normal site or community operation.
7. Copyright & Intellectual Property
All names, logos, artwork, and related content belong to their respective owners. Arka MU Online is a fan-operated project and is not affiliated with Webzen.
8. Copyright Complaints
If you believe your copyrighted work is being used without permission, contact us with enough detail for us to review the complaint properly.
9. Privacy Policy
We collect only the data we need for accounts, support, security, and basic analytics. We do not sell personal data. Read the Privacy Policy for full details.
10. Cookies & Tracking
Cookies help with login sessions, preferences, and site analytics. Disabling cookies may limit some features.
11. Children & Minors
If you are under the minimum age required in your region, use the service only with proper parental or guardian permission.
12. Disclaimer
The service is provided “as is”. We do not guarantee uninterrupted access, bug-free gameplay, or constant availability.
13. Limitation of Liability
To the extent allowed by law, Arka MU Online is not responsible for indirect losses or damages tied to using the website, client, or related services.
14. Your Rights & Data Protection
You may request access to, correction of, or deletion of your personal data where applicable under laws such as GDPR and similar privacy rules.
15. Changes to These Terms
We may update these terms when the service, the law, or our policies change. Continued use after an update means you accept the revised terms.
16. Disputes & Governing Law
Where applicable, disputes will be handled under the laws relevant to our operation or your local consumer protections. We prefer to resolve issues through direct contact first.
17. Contact
Questions about these terms? Email [email protected].
Last updated: 2026-04-16